Detailed Description of Goods and/or Services

Dynamic health is an online store in the health and natural product industry.

Agreement of Sale

An agreement of sale between Dynamic health and a customer is only valid once payment has been cleared and the company receives proof of payment. Up until this point all goods remain the property of Dynamic health.

Delivery Policy

Subject to availability and receipt of payment, orders will be processed within one working day.

All orders are dispatched via the courier service. A delivery being delayed is not grounds for return or refund.

You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

 

Return and Refunds Policy

The provision of goods and services by Dynamic health is subject to availability. In cases of unavailability, Dynamic health will contact you with options

An order can be cancelled if payment has not been made yet for the order by the customer. Once payment has been made by the customer for an order, the order cannot be cancelled.

If a product is damaged or broken when you receive it, you must inform Dynamic health within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.

If you have opened and/or used the product and are not satisfied, we will pass your feedback onto the supplier of the product. The supplier's remedy is then up to their own discretion and Dynamic health itself will not be held responsible for issuing a refund.

If you receive the incorrect product you must contact Dynamic health within one working day. We will check our system to see whether a miss pick has occurred. If there was a miss pick, we will arrange to swap the 'incorrect' product for the one actually ordered on our account.

Customer Privacy Policy

Dynamic health shall take all reasonable steps to protect the personal information of users.

Dynamic health respects your privacy. This means that any and all of the personal information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to email us (see contact us).

Payment Options Accepted

Payment may only be made via bank transfer into the Dynamic health bank account, the details of which will be provided during the checkout process.

Disclaimer

It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Dynamic health accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.

Use of the Website

This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

Variation

Dynamic health may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Dynamic health based in South Africa

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